The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Consumer Agreement

Purchases from Ciao Bella Jewelry Inc., from our website or through trade shows, are binding contracts and payment is expected as per agreed upon terms. Our products are “made to order” to your color, image, and size specifications.  Due to this custom nature of our company, order cancellations may be made up to 3 days following an order. After this time, our staff is working specifically to create your order. Failure to provide prompt payment will result in monthly interest fees, which increase with passing months.

Ciao Bella Jewelry Inc. does offer its customers a trade-in option of up to 25% of merchandise. Merchandise may be returned if something you purchased does not work out for your business. The trade-in is not available on show special pricing but regular tiered pricing of new merchandise. We strive for complete customer satisfaction and will work with customers until they are satisfied. We do not offer money back. (Trade-in does not apply to custom image or customer designed products)

Copyright

All content appearing on this Web site is the property of: Ciao Bella Jewelry Inc. South Fayette, Pennsylvania Copyright © 2008-2016 Ciao Bella Jewelry Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2016 Ciao Bella Jewelry Inc. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Ciao Bella Jewelry Inc. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Ciao Bella Jewelry Inc. or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Ciao Bella Jewelry Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if it believes that customer conduct violates applicable law or is harmful to the interests of Ciao Bella Jewelry Inc. and its subsidiaries.

Privacy Policy

Ciao Bella Jewelry Inc. use of personal information that you may submit to Ciao Bella Jewelry Inc. through this website is governed by the Ciao Bella Jewelry Inc. and will not be sold or used for any other purposes.

Warranties

Ciao Bella Jewelry Inc. warranties its merchandise from manufacturing defects. We will replace or repair any item that is defective. If an item is broken due to customer damage or misuse, Ciao Bella Jewelry Inc. will repair said item for minimal cost. Please notify us if you plan to return an item.

Return Policy

Ciao Bella Jewelry Inc. offers a 25% of purchased order exchange policy for items that did not sell well with your clientele. You must notify Ciao Bella Jewelry Inc. of your request before returning your merchandise. You are able to trade in your merchandise for Ciao Bella Jewelry’s regular priced items of equal or lesser value. Custom items designed specific for your gift shop and clearance merchandise is not accepted back for trade-in. Show special pricing for trade-in is not available.

Shipping & Delivery

Ciao Bella Jewelry Inc. is based out of the South Hills of Pittsburgh, Pennsylvania. Our orders are typically shipped with the US Postal Service. Our shipping and handling include tracking and insurance. UPS or FedEx shipments are available upon request.

Currently, we ship to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Ciao Bella Jewelry Inc. ships merchandise to Canada, England, and Mexico. For other international locations, please contact us for details and availability.